Flight delays are like a terrible craving in the middle of the night. You know what you want is the hardest to get, your mind refuses to play along the laws of distraction, you lack the ability (or the required ingredients) to bring the situation under control and your desperation may force you to take an alternative course but chances of ending up unsatisfied are high.
Did you see, how damaging a dietary desire can be?? But the good news is flight delays are any time less painful because your misery can be compensated for.
As complicated as the airlines may try to make it sound, the truth is you have “rights” as a passenger and the entitlement never comes easy with this six letter jinx.
Things you must know before you plan to join the “Right brothers”
- You must know the origin of your carrier.
- Two passengers on the same flight may have completely different compensation rights.
- Keep all your receipts safe for the expenses you had to bear in case of a delay.
- The estimated time of arrival and the number of hours it has been delayed by.
- What region and compensation laws your next destination and your departing airport falls under.
Here is a comprehensive chart for EU(European union) carriers and all flights headed to and from the member states of the EU, irrespective of their nationality, must comply.
and here is a list of the member states of the European Union
- Czech Republic
- The Netherlands
- United Kingdom
These three countries are not EU members , the rules still apply to them:
The Diagram above is based on my understanding of the Regulation 261/2004.
Some airlines also offer refund for a delay of more than 3 Hrs starting from € 250 to € 600.
In case you do not meet the circumstances mentioned above, you still have the Montreal Convention to fall back on. In case of a delay this convention follows a reimbursement plan for your loss up to a maximum of 4,150 Special Drawing Rights.